Terms and Conditions

QUALITY + SERVICE

As part of the Perfect Polish manifesto we aim to provide you with unique, high quality goods and excellent customer service. We want your experience with Perfect Polish to be awesome from beginning to end. Please let us know if there’s something we can do to serve you better.

PAYMENTS

We accept Visa, Discover, MasterCard and American Express through First Data UK.

SHIPPING + HANDLING

All orders are prepared and packed within hours of payment. Orders are shipped out every weekday, Monday through Friday, except holidays.

All orders are shipped via Royal Mail or UKMail. You may select your desired shipping method during checkout.

**Next day Delivery and Guaranteed next day Delivery is only Guaranteed on orders made before 12pm Midday. Any orders made after this time may be delivered the following working day (ie if ordered Monday at 1pm it is then guaranteed for Wednesday noon, but on most occasions it will be next day)

We do not issue refunds for lost, unclaimed, or undeliverable packages.

If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer’s responsibility to follow up with the shipping carrier. We will simply issue you with any tracking and reference numbers needed.